Last updated: September 2026
Overview
This policy explains what information Sweet Scoops Candles collects through this website, how it’s used, and the choices you have. This site does not process online payments and does not collect or store payment details of any kind.
Your Enquiry Bag
When you add items to your Enquiry Bag, they are saved using your browser’s local storage on your own device. This information is not sent to us or stored on any server until you choose to send it either by opening WhatsApp or your email app from the Enquiry Bag page. You can clear your Enquiry Bag at any time.
Contact and Enquiry Forms
The Contact form, Enquiry Bag, and "Ask About This Product" buttons work by opening your own WhatsApp or email application with a pre-filled message. We only receive the information you choose to send once that message reaches us we do not automatically collect form entries in the background.
Newsletter Sign-Up
If you subscribe to our newsletter, we collect your email address so we can send you updates about new collections, offers and product news. We do not sell or share your email address with third parties, and you can ask to be removed from our list at any time by contacting us.
Cookies and Tracking
This site does not use tracking cookies or third-party analytics. The only information stored in your browser is your Enquiry Bag, described above, which stays on your device.
Third-Party Services
When you choose to send a message via WhatsApp, that conversation is handled directly by WhatsApp (Meta) under their own privacy policy. The same applies to your email provider when you send an enquiry by email. We recommend reviewing their respective privacy policies for details on how they handle your information.
Children’s Privacy
This website is not directed at children, and we do not knowingly collect personal information from children without a parent or guardian’s involvement.
Changes to This Policy
We may update this policy from time to time as our business grows. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please get in touch or email us at shadesweetscoops@gmail.com.