Ordering
Browse the Shop page, add anything you like to your Enquiry Bag, then open the bag and send your order through on WhatsApp or email. There’s no online checkout. We confirm final pricing, timing and delivery with you directly once we receive your enquiry.
Every candle is made to order in small batches, so turnaround depends on what you’ve ordered and what else is in production. We’ll always confirm an estimated ready date when we respond to your enquiry.
Delivery
Yes. Delivery and collection options are arranged directly with you once your order is confirmed, based on your location and what works best for you.
Delivery timing depends on your location and is confirmed with you when your order is finalised, once your candles are ready.
Custom Orders
Definitely we love custom work. Wedding candles, corporate gifts, birthday gifts, events and personalised designs are all welcome. Head to the Shop page and select "Custom Orders", or use our contact form to get started.
Yes, bulk and wholesale orders are available for events, gifting and markets. Select "Wholesale" as your reason for enquiry on the Contact page and let us know the quantity and timing you need.
Candle Care
Trim the wick to about 5mm before each burn, keep the candle on a heat-safe surface away from drafts, and never leave it burning unattended or within reach of children or pets. Decorated toppers are wax, not food. Please don’t eat them. Discontinue burning once roughly 1cm of wax remains at the base.
Yes, every candle uses Soy wax and a cotton wick. As with any candle, always follow standard burning safety: burn on a stable, heat-safe surface, keep away from anything flammable, and never leave a lit candle unattended.
Payment
This site doesn’t process online payments. Once you submit an enquiry via WhatsApp or email, we’ll confirm the final price and share our available payment options with you directly.